Direct Sell: Inquiry vs Purchase Order

Most of the year we're busy...but during the holidays we're uber busy!  When we're not busy...we're on vacation, and that means the shop is closed for business.  There are times we seek ideas and open dialog to generate customer feedback.  Ideas and inquiries are not formal agreements to do business.  Purchase orders and remit payment invoices are business agreements.  Let's outline the differences.

Ideas and Inquiries

Ideas and inquiries are always welcomed, however, they are not purchasing orders.  An idea is an effort provided to Beauty of Creating for a design suggestion.  An inquiry is a question of whether Beauty of Creating is able to fulfil an idea or item.  But they are not agreements or proposals for service. At best, they are casual greetings that generate conversations between two or more persons.

Purchase Order

A purchasing order is a request for a type, quantity, and price sent from the customer to the vendor.  Once the purchase order is received, the vendor accepts or declines to fulfil the purchase order based on the resources available.

Invoice: Remit Payment

Before an invoice is drafted, the vendor or seller may provide the customer an informal proposal that is either accepted or declined. An accepted purchase order translates then to an invoice, or request for payment to the customer from the vendor. We honor purchase agreements as priority over inquiries, and closed invoices (paid) are prioritized over open invoices.

Disclaimer: Purchase orders are not casual, they translate as a business agreement.  In order to have your order received as a real agreement, it must be drafted as such to the vendor. 

If you desire to submit a purchasing order or request for service do so formally.  Thank you for visiting and we look forward to dressing your favorite doll!